Picture a world where every conversation is smooth, streamlined, and personalized, and your customer support agents never have to dig around for information as they talk to a customer. That is the enchantment of Salesforce CTI Integration, a revolutionary solution…
Owning an eCommerce business is a smart move for any business. Studies expect that about 95% of all sales will take place on eCommerce platforms by the year 2040. Any eCommerce business has the potential to grow successfully with the…
Global learning is also being dramatically transformed, driven by the EdTech industry. Solutions like Education Cloud in Salesforce provide AI-driven experiences, adaptive learning platforms, and virtual classrooms that are helping EdTech firms reshape education. The global EdTech market revenue is…
Delivering exceptional customer service is an important aspect for businesses to succeed. Customers always look for faster resolutions but also expect personalized experience and seamless support throughout their journey. Salesforce service cloud is a robust customer service platform that can…
Gaurav Kumar Singh, the CEO and Founder at AnavClouds Software Solutions, is an expert in delivering the best Salesforce CRM focused solutions. With a thorough knowledge of the Sales and Service Clouds, he has delivered business benefits to a variety of clients across verticals. He has over seven years of experience as a Salesforce Consultant, which has helped him gain expertise in unleashing the full potential of the world’s no. one CRM platform for business growth and customer satisfaction.
Prior to laying the foundation of AnavClouds Software, Gaurav worked as a Salesforce Consultant and Evangelist. He has hands-on experience in providing complete Sales and Service Cloud solutions, including strategy, set up, configuration, integration and implementation, data migration and support options.
Gaurav holds a Masters degree in Animation and VFX from a leading Canadian University. He is passionate about technology, business, innovations and the latest advancements happening around the world.
Visit his LinkedIn profile to know more about him.