Salesforce Revenue Cloud: Drive the Growth of Your Business Covid-19 has left a remarkable impact on businesses such as disruption of sales channels, change in customer needs all of a sudden with deals stalled, and forecasting data becoming unreliable. But, despite all changes, the pandemic has not changed one thing and that is revenue. Salesforce Revenue Cloud creates a single point of reference spanning across purchase, to renewal to revenue recognition. Firstly, Salesforce Revenue Cloud is part of Customer 360-degree platform. Revenue Cloud includes several Salesforce products such as CPQ and Billing. The Revenue Cloud includes Partner Relationship Management Program (PRM) and B2B commerce. In the words of Salesforce, “We are helping businesses accelerate growth, whether that means filling the gaps of lost revenue or doubling down on the areas of your business that are doing well,” and “No matter the complexity of your deals, business model, or revenue processes. Secondly, Revenue Cloud gives the agility to your business serving the purpose of accelerating revenue generation and revenue efficiency and making the buying process – faster and easier. Revenue Cloud combines all three – Salesforce CPQ and Billing, B2B Commerce and Partner Relationship Management. Finally, Revenue Cloud creates a single source of truth for your business, connecting sales, partner, operations and finance teams. The single source of truth provides the latest slice of revenue by forecasting performance by measuring and tracking KPIs with a customer 360-degree view of the customer. It fastens the revenue growth across all channels. There are many reasons for choosing Salesforce Revenue Cloud and let us now deal with those. What Choose Salesforce Revenue Cloud?Here are the reasons: Provide a Better Buying Experience Revenue Cloud helps to build a stronger customer relationship. It makes purchasing faster, easier and more intelligent. Customers can seamlessly jump across different sales channels, with the help of storefronts, sales and partners. Firstly, the CPQ-B2B Commerce Connector helps your businesses to customize digital storefronts. This helps in self-service experience for the customers by addition of configurable pricing to digital carts as well as complex B2B selling. Secondly, the customers fill their online cart with configurable with the configuration of products and services and then ask for a discount or request a question from a sales rep. The sales reps are equipped with an in-depth understanding of product history and online transactions. It drives faster any form of negotiated sales, This offers compliant solutions, make the documentation of terms easier as well as route pricing for faster approvals Accelerate the New Revenue Stream The new technology provides industry-oriented solutions on unique workflows on revenue. Multi-cloud billing creates a revenue stream from other clouds on a single platform. Revenue is created from onsite services or upselling products by the sales reps with billing and payments with a single, unified system. A flexible billing engine speeds up cash collection. The billing system must bend to the customer needs. It enables to support easily any sales order or payment schedule. Businesses can provide subscription offering within a short period with the Revenue Cloud QuickStart programs. This enables your business to take faster control of revenue. This allows to close deals faster, automate the customer lifecycle and combine sales and finance in a unified way. Increase the Revenue Efficiency The Customer Asset Lifecycle Managementtool offers a dashboard on all purchases for insights on open balances for an in-depth understanding of customer relationships and tracking all contract management over time. Moreover, your team can align for taking strategic decisions by comparing the real-time tracking against KPIs of your business such as – customer lifecycle value, net revenue retention and monthly recurring revenue. This determines the areas of cost-cutting and kind of customers to target. Moreover, integrations with ERP system provides critical actionable insights for proper implementation of go-to-market strategies and guiding on discounts. The aim is to reduce lost revenue in the sales cycle by preventing issues such as incorrectly tracking changes to a contract or underbilling for services with automatic validation of sales orders and consolidating invoices. ConclusionSalesforce Revenue Cloud drives faster the growth of your business by engaging customers across all channels. Its fills the gaps of lost revenue or concentrating on areas of business which are not doing well. Salesforce Revenue Cloud also provides your business with agility. Revenue Cloud acts as a single source of truth for customer tractional data and it combines the sales, partner and operations. Moreover, Revenue Cloud connects the customer and revenue lifecycles. It ensures that the products and pricing are up-to-date and create an automated process across the entire revenue lifecycle with the consolidation of the products price books and catalogues. It can deliver an outstanding customer experience by bringing together your sales and finance functions. You can place self-service orders, searching products online or requesting a quote from a sales rep – from anywhere.
Gaurav Kumar Singh, the CEO and Founder at AnavClouds Software Solutions, is an expert in delivering the best Salesforce CRM focused solutions. With a thorough knowledge of the Sales and Service Clouds, he has delivered business benefits to a variety of clients across verticals. He has over seven years of experience as a Salesforce Consultant, which has helped him gain expertise in unleashing the full potential of the world’s no. one CRM platform for business growth and customer satisfaction.
Prior to laying the foundation of AnavClouds Software, Gaurav worked as a Salesforce Consultant and Evangelist. He has hands-on experience in providing complete Sales and Service Cloud solutions, including strategy, set up, configuration, integration and implementation, data migration and support options.
Gaurav holds a Masters degree in Animation and VFX from a leading Canadian University. He is passionate about technology, business, innovations and the latest advancements happening around the world.
Anil Vaishnav, the CTO and Co-founder at AnavClouds Software, is a dynamic and result- oriented 4X Certified Salesforce Solution Architect. He has over 10 years of qualitative experience in providing Salesforce Sales and Service Cloud implementation and integration solutions.
Blessed with strong analytical, problem-solving and organizational capabilities, Anil efficiently manages multiple Salesforce projects simultaneously, which includes handling a variety of configuration, development, customization, integration and implementation tasks. He has several certifications and accomplishments to his name.
Before joining hands with Gaurav for AnavClouds Software, Anil has worked as a Salesforce Solution Architect for reputed Salesforce-based companies in the country. He holds a Masters of Science degree with specialization in Information Technology. Passionately driven towards technology, Anil shares an immense love for good food, books and cricket.