Exceed customer expectations with a single view of all types of information
There is an exponential growth of travellers all over the globe and travel experience has changed. Enable you to send personalized messages and offers to the new age travellers during their entire trip with Salesforce travel and hospitality solutions and offer valuable guidance.
Our Salesforce Solution for Travel/Hospitality
Our solution on Salesforce Travel/Hospitality provides you with the tools to meet the changing needs of the travellers. The travel and hospitality industry has shown an unprecedented level of transformation with advanced technologies that create new experiences. These new technologies when embraced by the travel/hospitality companies enable them to stay ahead of their competitors.
Our solutions offer personalized and contextual services to our clients and as per the changing needs of various travel situations. Our Salesforce experts have the knowhow on various Salesforce products to cater to the needs of the travel/hospitality companies.
We provide real-time support with the help of Service Cloud and share content with the travellers for a hassle-free trip with Community Cloud. Our solutions can send personalized offers by leveraging the power of Marketing Cloud and Salesforce DMP.
We offer solutions for building loyal customers, even before starting with customer interactions and thereby offer proactive customer service and personalized experiences through support portals. This helps in the real-time update of customers and provides real-time fixing of issues if any.
Why require Salesforce CRM for the Travel/Hospitality Industry?
The reasons for adopting a Salesforce solution for the travel/hospitality sector are:
- Create relevant, personalized messages with automated campaigns like a drip campaign on a travel itinerary.
- Showcase relevant data with dashboards say email marketing metrics such as click-through rates.
- Resolve problems proactively with an elaborate understanding of the customer requirements.
- Save time for your customer service and sales teams by enabling proactive sales and customer service and improving the bottom-line.
- Reduce the time with automation say for lead nurturing with drip campaigns and handling simpler queries with chatbots.
Benefits for Salesforce Solution for Travel/Hospitality
Design Targeted Campaigns
We enable designing targeted campaigns for various organizations with our Salesforce solution. Deliver personalized services with digital marketing across channels.
Deliver Personalized Services
Provide proactive customer services with real-time updation of data and increase customer loyalty by proper identification of issues and fixing the issues.
Track Customer Requirements
Measure the KPIs for tracking the customer requirements in the travel/hospitality industry to display the real expectations of your clients.
Leverage the power of AI
Leverage the power of built-in AI - for improved prioritization of marketing qualified leads or for lead scoring with customer parameters.
Our Solutions for Salesforce for Travel/Hospitality
Provide Intelligent Customer Service
Our Salesforce solutions help to gather insights on customer behaviour and interests for smart customer service that makes the traveller’s journey a smooth experience.
Deliver Omni-channel Experience
We provide cloud-based customer support for an omni-channel experience that connects customers across all channels with convenient service.
Create a 360-degree Customer View
Our solution based on Big Data renders a 360-degree view of customer data that is available everywhere, for an improved guest experience.
Provide Customer Portals
We offer solutions that provide details on self-purchase and bookings for repeat bookings and running loyalty programmes for the clients.
What our Clients Say About Us?
For more than one year of close co-operation, we experience the team of AnavCloud Softwares as highly skilled and reliable. We appreciate the team’s friendly and professional...
Axel BoescheCRM 360
AnavCloud Softwares made this project smooth. They are great in communication; they have showed their professionalism during the collaboration. Will highly recommend...
Excellent work by AnavClouds Software and the team. This is my second project with them and I am very satisfied with the results. AnavCloud Softwares will always be my go to...
Faisal KhanDirector of Marketing, PIRS CAPITAL
Quick responses to our Salesforce needs with successful execution of our directives. Keeps in constant communication with our team...
I provided average requirements but developer was able to establish what I needed and successfully build and deploy. Prompt communication and quality work. I can strongly...
People in AnavClouds Software are great listener they were able to understand my pain points and provided solution, which perfectly fitted in my...
With the help of their application development and integration services, the overall productivity in our company has increased considerably. Thank you for your great service and...
Great communication and fair on budget. Did good work on a complex lightning project. Took longer than expected but communication was consistent and result was...
These people are wonderful! They were able to clean up several legacy bugs in our system after just looking at it for a short amount of time – and it is a very complex...
Ryan BorcherdtEx CEO
Frequently Asked Questions
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Build and expand lead-generation networksA reliable lead generation network can sustain your business for a long time. The AI-powered tool of Salesforce, Einstein can personalize and optimize lead generation strategies. It allows you to build the right lead generation strategies for driving your business growth. Opportunity Scoring takes the leads and finds the closest to conversion for closing more deals by your sales team.
Offer a Scalable SolutionA Salesforce solution is bound to be a scalable solution that meets the business requirements for years to come. A customized Salesforce solution will modify future needs.
Predict Customer ExperiencesA Salesforce solution offers an integrated solution on a predictive marketing system that incorporates web, mobile, email and advertising platforms and helps to increase the conversion for your business.
Automate MarketingAn automated marketing solution displays the personal customer experience. A solution on Salesforce Marketing Cloud automates all stages of the customer journey and enables you to focus on other meaningful areas of business.
- Custom Development Services
- Consulting Services on Salesforce Implementation
- Dedicated Services on Salesforce Integration.