Deliver faster, smarter, personalized service for a single platform
We deliver the right services at the right time with a 360-degree view of customers for the field service technicians. Save the valuable time of your mobile workforce by harnessing the power of Einstein AI for immediate asset identification with our services.
Field Service Lightning forms a part of the Service Cloud suite of software from Salesforce. Our fast and efficient Field Service Lightning Implementation and Consulting Services offer world-class customer service for every on-site customer interaction.
We improve productivity, improve the safety and agility of your field services. We focus on everything starting from creating and managing the work orders for the operational aspect of your field service, track Service Level Agreement (SLA) compliance and learn from knowledge articles.
Save the time of your employees by assignment of the right resources to the right jobs based on skills, business rules and skills. We ensure the availability of the right parts for a specific job, with the features such as smart scheduling and tracking of crews, equipment and trucks.
Get real-time insights with data from disparate sources on operational performance and KPIs by using Field Service Analytics. Make smart decisions and resolve customer queries. Provide faster, smarter services through the technicians with the power of Einstein Vision and image recognition.
Our Field Service Lightning Implementation and Consulting Services
Our implementation experts offer the following:
- Resolve the calls on Field Services at a faster rate and create work orders at a faster rate.
- Assign jobs with smart scheduling to the right resources based on time, skills, location and business rules for improved productivity.
- Reduce in-person visits with virtual assistance.
- Bring on-site job management for your mobile workforce with Field Service Lightning mobile apps.
- Increase the first-time fix rates by leveraging the power of Einstein AI.
- Ensure faster and smarter services with the right set of image classifications with the right set of setups for field service technicians.
- Turn on location data with geocoding with managed packages for understanding where to find your mobile workforce.
Our Field Service Lightning implementation and consulting services transform your operations with an agile and efficient service. Plan, perform and track all of your activities right from installation to maintenance and repair with our services.
Features of Field Service Lightning Implementation and Consulting Services
Streamline your Workforce
Provide 360-degree support to agents, despatchers and employees on a single platform. Enable your technicians to meet the customer expectations in a better manner.
Create Work Orders Faster
Allow creating Work Orders at a faster rate with our services associated with cases, assets and accounts, etc. by viewing knowledge articles and tracking SLA compliance.
Assign Jobs from Anywhere
Book instantly the truth-based service agreements using the Customer Community or Service Console. Assign jobs automatically and optimize jobs to the right resources with the help of intelligent and smart scheduling.
Provide Real-time Job Management
Manage your on-site jobs from mobile devices. Improve the first-visit resolution by your mobile workforce by using solutions that offer insights on van stock and inventory, job schedules, real-time collaboration with Einstein AI - while on the go.
Offer Real-time Insights
Provide real-time insights for dispatchers on KPIs and operational performances. Use just a single app for addressing customer issues, obtain data from various sources and prevent issues before their occurrence.
Field Service Lightning Implementation Solutions
Work Order Management
Create and manage work orders associated with assets, contacts, cases and others quickly with our Field Service Lightning Implementation and Consulting Services.
Track the consumption of a product into and out of your inventory and between locations with objects in the inventory management system such as product requests, product transfers.
Prioritize your jobs with automation and save the employee time by assigning the right resources to the right projects based on skill sets, business rules and location.
Track Jobs in Real-time
We can track your jobs in real-time with our services and access information anywhere with mobile devices. Improve the efficiency of your workers and update them with policies and safety checklists.
Analytics and Reporting
Improve the productivity of your employees by monitoring service metrics and tracking key performance indicators such as customer satisfaction scores with customized reports and dashboards.
Why Choose Us?
Hire our experienced, certified professionals for:
- Choose our certified Field Service consultants for tracking the location of your mobile workforce with managed packages and geocoding/location data.
- Hire our certified and professional Field Service Consultants for Scheduling service appointments and ensuring that the right person gets assigned to the right job.
- Deliver a connected experience by integrating with third-party systems to enable a faster and quicker action.
- We adhere to a fixed-price model with unlimited development.
- Sign a non-disclosure agreement with all our clients for protection of all sensitive information.
Have a query on our Field Service Lightning Implementation and Consulting Services? Want to know further?
You may request for a free consultation at: firstname.lastname@example.org
What our Clients Say About Us?
For more than one year of close co-operation, we experience the team of AnavCloud Softwares as highly skilled and reliable. We appreciate the team’s friendly and professional...
Axel BoescheCRM 360
AnavCloud Softwares made this project smooth. They are great in communication; they have showed their professionalism during the collaboration. Will highly recommend...
Excellent work by AnavClouds Software and the team. This is my second project with them and I am very satisfied with the results. AnavCloud Softwares will always be my go to...
Faisal KhanDirector of Marketing, PIRS CAPITAL
Quick responses to our Salesforce needs with successful execution of our directives. Keeps in constant communication with our team...
I provided average requirements but developer was able to establish what I needed and successfully build and deploy. Prompt communication and quality work. I can strongly...
People in AnavClouds Software are great listener they were able to understand my pain points and provided solution, which perfectly fitted in my...
With the help of their application development and integration services, the overall productivity in our company has increased considerably. Thank you for your great service and...
Great communication and fair on budget. Did good work on a complex lightning project. Took longer than expected but communication was consistent and result was...
These people are wonderful! They were able to clean up several legacy bugs in our system after just looking at it for a short amount of time – and it is a very complex...
Ryan BorcherdtEx CEO
Frequently Asked Questions
Salesforce has come out with a Partner Program that builds and grows successful businesses for achieving customer success. AppExchange is the leading enterprise cloud marketplace where Independent Software Vendors (ISVs) showcase solutions. Partners must accept the policies that they are subject to as a part of the Salesforce Partner Program Agreement (SPPA). This way they form part of the Partner Community. The types of partnership supported by Partner program are:
- AppExchange (ISV) Partners
- Consulting Partners
An authorized agent from your organization must accept the SPPA, to enable logging into the partner community.
Business-critical applications like Salesforce makes it easy for businesses to improve communication and facilitates the sharing of data between teams, customers, and the company. A Salesforce partner company can understand your business’s unique requirements and suggest suitable solutions for your business. So, hire a Salesforce certified partner company today, for a custom development solution that will meet all your future requirements and resolve your complex problems.
Salesforce is known as the # 1 customer relationship management platform used by businesses of all sizes, all over the world. Salesforce solutions offer integrated services through sales, marketing and services with the Customer 360-degree platform. It helps your business to grow easily in the following ways:
Build and expand lead-generation networks
A reliable lead generation network can sustain your business for a long time. The AI-powered tool of Salesforce, Einstein can personalize and optimize lead generation strategies.
It allows you to build the right lead generation strategies for driving your business growth. Opportunity Scoring takes the leads and finds the closest to conversion for closing more deals by your sales team.
Offer a Scalable Solution
A Salesforce solution is bound to be a scalable solution that meets the business requirements for years to come. A customized Salesforce solution will modify future needs.
Predict Customer Experiences
A Salesforce solution offers an integrated solution on a predictive marketing system that incorporates web, mobile, email and advertising platforms and helps to increase the conversion for your business.
An automated marketing solution displays the personal customer experience. A solution on Salesforce Marketing Cloud automates all stages of the customer journey and enables you to focus on other meaningful areas of business.
It costs about $ 15 to 30/hour for hiring a Salesforce certified developer. A Salesforce Consultant may charge up to $ 45/hour. A Certified Salesforce Consultant has an average salary of $ 26 /hour. Please refer to the below link for further details:
A Salesforce Consulting company provides the following services as per business requirements. It offers cutting-edge Salesforce solutions that enable you to drive your business more smartly and efficiently for generating the ROI of your business. The services offered by them are:
- Custom Development Services
- Consulting Services on Salesforce Implementation
- Dedicated Services on Salesforce Integration.
Custom Development services
Enable you to achieve your business goals most efficiently with custom development service by a certified Salesforce company.
Consulting Services on Salesforce Implementation
Offer a professional Salesforce implementation process through the Salesforce implementation experts that meets your business needs to serve the needs of your target audience and company.
Dedicated Services on Salesforce Integration
Guide the most suitable integrations tools and best methods of integration for a seamless service with third-party software solutions.