Our client is an American global fashion company that was founded by the mother – daughter duo and sells merchandise for girls that the founders would prefer to wear. The brand promotes the passionate dreams of the founders as they intend to build a community of girls, involving girls in almost whatever they do. They offer active wears and leggings for girls, chic prints and all – high on comfort levels.
We worked with client in two different areas – Salesforce Implementation and Salesforce Integration with Shopify.
Problems & Challenges
- Client wanted an implementation of Salesforce CRM as they sought sales data to make faster and better-informed decisions.
- Required a single integrated platform for CRM and e-commerce information from a single place with a given structure in place.
- Get real-time information on orders, sales products etc.
- Eradicate gaps in communication with the clients due to odd hours.
- Fix the bugs, even at odd hours.
- Work proactively with the client for earning goodwill with the clients.
We offered the following as part of Salesforce implementation services:
- Setup Layouts: To show the information for each customer
- Fields: To store each customer data in the SF.
- Objects: To store the bulk data of the customer.
- Validation Rule: To prevent the junk / garbage Data in the SF.
- Process builder: For Notification in between the Customer and Sales Person.
- Workflow Rules: Automate the business rules and Logics.
- Email functionality: Email template to send the emails – internally and externally.
- Case Management Functionality: To store and solve the Audience queries.
- Visualforce Page: To store the information from the Audience.
- Apex class: To apply the business logics and Rules.
- Trigger / Batch: To update the business logic and validate the data.
Reports & Dashboard
- Reports: To check the daily response of the Audience and Filter the data according to the Sales person interest.
- Dashboard: To represent the graphical presentation in the meeting to the senior management or other client.
- The client also wanted integration with Shopify, an e-commerce platform for achieving a higher growth for their ecommerce business.
- We offered the Shopify integration to make data available – from Shopify to Salesforce, syncing contacts and customer data, automated order processing and sales activities of single/multiple stores, product information and product line item and costing.
- A centralized dashboard for several Shopify stores.
- Process bulk data from Shopify store to Salesforce.
- Manage effectively inventory with order and product synchronization.
What our Clients Say About Us?
For more than one year of close co-operation, we experience the team of AnavCloud Softwares as highly skilled and reliable. We appreciate the team’s friendly and professional...
Axel BoescheCRM 360
AnavCloud Softwares made this project smooth. They are great in communication; they have showed their professionalism during the collaboration. Will highly recommend...
Excellent work by AnavClouds Software and the team. This is my second project with them and I am very satisfied with the results. AnavCloud Softwares will always be my go to...
Faisal KhanDirector of Marketing, PIRS CAPITAL
Quick responses to our Salesforce needs with successful execution of our directives. Keeps in constant communication with our team...
I provided average requirements but developer was able to establish what I needed and successfully build and deploy. Prompt communication and quality work. I can strongly...
People in AnavClouds Software are great listener they were able to understand my pain points and provided solution, which perfectly fitted in my...
With the help of their application development and integration services, the overall productivity in our company has increased considerably. Thank you for your great service and...
Great communication and fair on budget. Did good work on a complex lightning project. Took longer than expected but communication was consistent and result was...
These people are wonderful! They were able to clean up several legacy bugs in our system after just looking at it for a short amount of time – and it is a very complex...
Ryan BorcherdtEx CEO
More Case Studies
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Client wanted an implementation of Salesforce CRM as they sought sales data to make faster and better-informed...Read More
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Gaurav Kumar Singh
CEO & Founder
Gaurav Kumar Singh, the CEO and Founder at AnavClouds Software Solutions, is an expert in delivering the best Salesforce CRM focused solutions. With a thorough knowledge of the Sales and Service Clouds, he has delivered business benefits to a variety of clients across verticals. He has over seven years of experience as a Salesforce Consultant, which has helped him gain expertise in unleashing the full potential of the world’s no. one CRM platform for business growth and customer satisfaction.
Prior to laying the foundation of AnavClouds Software, Gaurav worked as a Salesforce Consultant and Evangelist. He has hands-on experience in providing complete Sales and Service Cloud solutions, including strategy, set up, configuration, integration and implementation, data migration and support options.
Gaurav holds a Masters degree in Animation and VFX from a leading Canadian University. He is passionate about technology, business, innovations and the latest advancements happening around the world.Visit his LinkedIn profile to know more about him.