During this pandemic, companies are going for digitization for the first time to streamline their operations and deliver high-quality products for their clients. To make an organization successful it is important to focus on the queries of the customers and downplaying is not the right thing for your organization pushing it to the brink of disaster only. 

So, your organization must take the help of CRM software that will take care of customer interactions across the entire product lifecycle. Salesforce, the # 1 CRM in the world has gained considerable popularity all throughout the world as it helps you to tread on the path of growth with reinforcement of customer interactions and client retention. How? Salesforce provides your organization with the right technologies, systems, strategies, and practices to achieve growth levels. 

Moreover, Salesforce can be configurable, extensible and incorporated with various apps. Salesforce comes with a plethora of applications and robust integration and interoperability is the need of the hour. So, Salesforce Integration Testing is what is needed as it encompasses everything – contacts, accounts, leads, campaigns and many more.

Why Go for Salesforce Testing?

Salesforce helps your organization to stay ahead of competitors by a proper understanding of the customer concerns resulting in customer satisfaction. Salesforce testing helps in the validation of the various functionalities and configurations as per the business requirements. The testing process helps to fix the defects in the application and fix them beforehand to ensure that the product matches the customer requirements.

As per Computer World, Software Defects account for USD 60 Billion each year for the US economy alone. Improvements in testing could reduce this cost by about a third. 

As per IBM, “a software bug that caused the failure of a USD 1.2 billion military satellite launch”. 

Salesforce Integration Testing must deliver superior outcomes and there is a need to follow some best practices to achieve that by adopting a Salesforce testing framework in place. Let us explore some of these best practices on Salesforce Integration Testing.

Best Practices on Salesforce Integration Testing

Here are some of the best practices for Salesforce Integration Testing:

Collate Information: First, You must gather a list of test case scenarios and the exceptions. It is important to document the results and actions to be performed. Then test data preparation is the next activity for validations of the different probable scenarios. 

Use the Right Tools: The test classes are used along with the right debugging tools. In Salesforce testing you can resort to the object-oriented and case-sensitive proprietary programming language named Apex to execute the functions on updates, deletions, custom links, and record insertion, among others.

Follow Naming Conventions: Before starting with the test automation, and writing the test cases it is a best practice to name the test methods as per standard naming conventions. The name consists of two parts – method name and information on test path. 

Adopt Agility: Agility is adopted while developing the application. The best practice here is to develop in small chunks and then get it tested concurrently and iteratively using automation to find the errors in the code if any. 

Cover totally: Salesforce has directed to cover 75% of code for unit testing but it is good to cover 100% of code. The test coverage depends on the number of code lines. Here are some tips to cover 100% of the code:

• Refresh the code coverage with Salesforce automated testing
• Rerun the tests after a business update. 
• Add or delete the lines of codes, and the coverage percentage will be impacted accordingly.

Use Test Cases with Classes or Controllers: The developers often use different classes or controllers for various functions to make the code portable, reusable, organized and readable. However, this helps to improve the readability only but does not help in enhancing the efficiency of the code. So, it is important to achieve portability by using the test code inside the original class and thereby reducing the chances of missing any of the test classes as you migrate from the sandbox to the production environment.

Synchronization: The foundation of Salesforce testing is the synchronization with the existing system. So, the developers must verify the test results against the reference data and that directs the end product’s quality. 

Summary

The Salesforce functionalities help in value addition to your organization. So, it is important to evaluate these functionalities against the reference data and expected parameters. Salesforce Integration Testing is needed to cover everything in a Salesforce application such as contacts, accounts, leads, campaigns and many more. You require hiring expert Salesforce professionals with in-depth knowledge of Salesforce technologies to carry out the testing of the functionalities. 

Hire today an experienced and trusted Salesforce partner company like Anavclouds Software for carrying out a flawless implementation and for reaping the improved benefits from the Salesforce application and who can guide you with a proper testing plan in a cost-efficient manner.